The Knowledge Base feature allows you to upload your documents and websites to train Definable AI on your specific information. Instead of generic answers, you get responses based on your actual data.

What Is Knowledge Base?

Knowledge Base lets you create a custom AI trained on your documents, files, and websites. The AI learns from your content and provides accurate, contextual answers specific to your business or needs.

Simple Process:Upload your documents → AI learns from them → Get personalized answers

How to Create and Use Knowledge Base

Step 1: Create Your Knowledge Base

Click the "Create Knowledge Base" button in the Knowledge Base section of Definable AI.

Step 2: Name Your Knowledge Base

Enter a descriptive name for your Knowledge Base (e.g., "Company Policies" or "Product Documentation").

Step 3: Upload Files

Click the "Upload Files" button to add documents from your computer.

Supported formats:

• PDF documents
• Word files (.docx)
• Text files (.txt)
• Excel sheets (.xlsx)
• And more

Step 4: Select Files

Choose the documents you want to upload from your computer. You can select multiple files at once.

Step 5: View Uploaded Files

All your uploaded files are displayed in an organized list within the Knowledge Base.

Step 6: Add Website Content

To add a webpage to your Knowledge Base:

• Click "New"
• Click "Add Website"

Step 7: Enter Website Details

• Write a name for the webpage
• Add the webpage URL
• Click "Add URL"

The content from the website will be added to your Knowledge Base.

Step 8: Connect Knowledge Base to Chat

Click the connection icon to link your Knowledge Base with the chat interface.

Step 9: Enter Your Prompt

Type your question or prompt in the chat box, then click the "Send" button.

Step 10: Select Knowledge Base

• Click on the Knowledge Base connection indicator
• Select the specific Knowledge Base you want to use
• Click the "Confirm" button

Step 11: Get Personalized Responses

Your Knowledge Base is now connected to chat. All responses are generated based on the data available in your Knowledge Base.

You can see which Knowledge Base is active, and the AI will reference your uploaded documents and websites to provide accurate answers.

What Can You Upload?

Business Documents

Company policies, procedures, employee handbooks, training materials

Product Information

Product specifications, user manuals, technical documentation, feature lists

Marketing Materials

Brand guidelines, sales playbooks, case studies, campaign reports

Research & Reports

Market research, industry reports, competitor analysis, white papers

Customer Support

FAQs, troubleshooting guides, support policies, common issues

Legal & Compliance

Contracts, regulatory documents, compliance policies, legal templates

Key Benefits

Faster Information Access

Traditional search: 20-30 minutes to find and read documentsKnowledge Base: 10 seconds to get precise answers

Accurate Answers

AI references your verified documents, not generic internet information

Consistent Information

Everyone gets the same accurate answers from authoritative sources

Preserved Knowledge

Organizational knowledge remains accessible even when employees leave

24/7 Availability

Access information instantly, anytime, from anywhere

Easy Onboarding

New team members get instant answers to their questions

Real-World Applications

Startups & Small Businesses

Upload product documentation and company policies. New employees get instant answers without constantly asking senior team members.

Content Creators & Marketing

Upload brand guidelines and past campaigns. Create on-brand content that matches your established style and voice.

Customer Support Teams

Upload product manuals and FAQs. Support agents get instant, accurate answers to customer questions.

Sales Teams

Upload product specs and case studies. Sales reps access relevant information during client calls without searching through files.

HR Departments

Upload employee handbooks and policies. Provide instant policy clarification without manual lookups.

Research Teams

Upload research papers and experiment results. Synthesize information across multiple studies instantly.

Comparison Table

FeatureTraditional File StorageKnowledge BaseSearch MethodFilename or keywordNatural language questionsAnswer FormatMust read entire documentsDirect, synthesized answersTime to Find Information20+ minutes10 secondsCross-Reference Multiple FilesManualAutomaticNatural Language QueriesNoYesSource CitationsManual trackingAutomaticUpdatesVersion confusionAlways current

Advanced Features

Multiple Knowledge Bases

Create separate Knowledge Bases for different projects, departments, or clients.

Source Citations

AI automatically shows which documents it referenced for each answer.

Website Integration

Add website URLs to include online content in your Knowledge Base.

Combination with Instructions

Combine Knowledge Base with Definable AI's 500+ pre-built instructions to create specialized AI experts that know your specific information.

AI Agent Integration

Connect autonomous AI agents to your Knowledge Base for automated research and analysis.

Security & Privacy

Your data remains private and secure:

• No training on your data: We never use your documents to train AI models
• Private by default: Only you or authorized team members can access your Knowledge Base
• Encrypted storage: All documents are encrypted during storage and transfer
• Full control: Delete documents anytime with immediate removal
• Access controls: Enterprise plans offer role-based permissions

Pricing & Plans

PlanStorageDocumentsMonthly CostFree50MB10 documentsRs. 0Plus500MB50 documentsRs. 199Pro10GBUnlimitedRs. 688Enterprise100GB+UnlimitedRs. 5,999

Pro plan recommended for professionals and small teams requiring unlimited documents.

Best Practices

Do:

• Start with your most important documents
• Use clear, descriptive names for files and Knowledge Bases
• Keep documents updated with current information
• Remove outdated files promptly
• Test with real questions your team frequently asks

Don't:

• Upload everything at once without organization
• Include highly sensitive information without proper access controls
• Forget to update when policies or information changes
• Use unclear filenames
• Ignore source citations for important decisions

Getting Started

Success Examples

E-Commerce Company

Uploaded product catalog and support documentation. Result: 70% of customer questions answered instantly, reducing support workload significantly.

Consulting Firm

Uploaded 5 years of project reports and case studies. Result: Team members find relevant past work 90% faster, improving proposal quality.

Educational Institution

Uploaded course materials and policies. Result: Students get 24/7 support, reducing administrative burden on faculty.

The Difference Knowledge Base Makes

Before Knowledge Base:Searching through files manually, explaining context repeatedly, inconsistent information, time-consuming lookups

With Knowledge Base:Instant answers from your data, AI understands your context, consistent information, 90% time savings

Start Building Your Knowledge Base

Transform generic AI into your personal expert trained on your specific data.

Visit www.definable.ai to get started.

Free plan available. No credit card required.

Definable AI Knowledge Base: Your Information, AI Intelligence

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